Put yourself in control

Make use of the parental controls on your

home broadband and any internet-enabled

devices. You can find out how at your

broadband provider’s website or by


Search safely

Use safe search engines such as

or Safe search settings

can also be activated on Google and other

search engines as well as YouTube. You can

find out more at

Agree boundries

Be clear what your child can and can’t do

online – where they can use the internet,

how much time they can spend online,

the sites they can visit and the type of

information they can share. Agree with

your child when they can have a mobile

phone or tablet.

Explore together

The best way to find out what your child is

doing online is to ask them to tell you about

it. Put the family computer in a communal

area so you can see what sites they’re

visiting and share with them.

Check if it’s suitable

The age ratings that come with games, apps,

films and social networks are a good guide

to whether they’re suitable for your child.

The minimum age limit is 13 for several

social networking sites, including Facebook

and Instagram.


E-safety tips for

Know this stuff matters,but don’t know where to turn?

Internet Matters is a free online resource for every

parent in the UK. They’ll show you the best ways

to protect your children online – with information,

advice and support on all the big e-safety issues.


Learn about it:

Teach your child some simple rules

Talk about it:

Tips for a meaningful conversation

Deal with it:

You can find out where to get help and advice

on the Take Action page of,

where we include information on how to report

problems – and which relevant organisations

and agencies to turn to.

Make sure your child knows not to share personal

information like their phone number or email

address online

Only talk to real life friends or family if they are

on sites with a social media element like Moshi

Monsters or Club Penguin

Use privacy settings wherever they exist to

keep their information private

Be a good online friend and don’t say nasty

things even if it’s just a joke

Use secure and legal sites to download music

and games

Check attachments and pop ups for viruses

before they click or download anything

Use Public Friendly WiFi when they’re out and

about to filter inappropriate content

Start conversations when your children won’t be

embarrassed, for example in the car going home

from school

Ask them for advice on how to do something online

and use this as a conversation starter

Make sure they know they can come to you if

they’re upset by something they’ve seen online

Be sensitive and praise them when they share their

online experiences with you

If your child comes to you with an issue, stay calm

and listen without judging them

Talk about online grooming as you would stranger

danger and explain that people they meet online

might not be who they say they are